Strategy & Organizational Effectiveness

Strategy and Organisational Effectiveness (SOE) is the team that drives our consulting and organisational development solutions. Our passion is to deliver value adding, tangible and business-focused consulting interventions that impacts significantly on the critical bottom-lines of our clients – namely, the customer bottom-line; the employee bottom-line; and the shareholder’s bottom-line. In other words, our cutting edge consulting solutions delivers improved employee engagement and performance, increased customer satisfaction and ultimately increased profitability.

As a result of our flagship offerings and our perspectives on management and leadership development, we have partnered with leading organisations across the Financial Service Institutions; Fast Moving Consumer Goods (FMCG); Manufacturing Industries; Oil & Gas; Telecoms; and Small & Medium Enterprises (SME). Our offerings are customised to meet the needs of our clients and provide cost effective solutions that will give them a sustainable competitive advantage in their industry. Our team consists of people with deep domain expertise in our varied offerings, broad industry expertise, creative and analytical mindset with a strong sense of ownership.

Our offerings include:

• Strategic Planning  & Execution Management
• Organisational Diagnostics and Restructuring
• Staff/Competency Audit and Job Management (Job Analysis, Job Description design, Job Evaluation and Grading Structure Development)
• Competency Framework Development & Implementation
• Corporate University Framework development & Implementation
• Curriculum Development Framework & Implementation
• Coaching and Mentoring Framework Development & Implementation
• Performance Management Systems Implementation
• Process Improvement & Systemisation (Developing Policies, Processes & Procedures)
• Career Management & Succession Planning Framework development and Implementation
• Talent Management Framework Development & Implementation
• Customer Service Transformation
• Culture & Change Management Implementation